Housing Authority of the County of Kern

Do You Have a Complaint or Concern?

Begin with the employee who served you – you may call, email, or write a letter to express the details of your concern.  Once received, we will acknowledge your concern within 2 business days and provide you with an expectation of when, and from whom, you will receive a response.  The majority of concerns are resolved at this stage, however, if you are not satisfied with the outcome, you can ask for your concern to be referred to the Supervisor or you can submit your concern/complaint below.

Instructions on the Complaint/Concern Process